In this section you’ll find, in order:
- Information on the Youth Space and a very general overview of what we do and when we’re open. For more detailed information on who we are, check the “Our Philosophy” page. For information on our programs, check the “Our Programs” page;
- Student Placement and Volunteer information;
- Rules for access;
- And a list of some of the people we work with.
Scroll on down and have a read!
Our facility on a beautiful Saturday afternoon as we prep for one of our many community events
Crowds gathering in our open air amphitheatre area for one of our community events
Some General Information
The Youth Space (also known as the Redcliffe Youth Space) is a government funded youth service provider and a registered charity that works across the Redcliffe Peninsula, as well as elsewhere in the Moreton Bay Region when we’re invited to do so. We have a local focus and are committed to our community, but we also have a regional perspective because the simple reality is… all of our communities are linked together in some way. For us, it is important that our young people build relationships across our region as it enhances their ability to find employment, discover their potential and find success in their life.
We work with children and young men and women between the ages of 10 and 25 who present with any issue that may be causing them concern or is in some way impacting negatively on their lives.
Those issues can range is scope. A snap shot of some of what we see on a daily basis includes young people visiting our centre for help with their education, young people coming to us for support with mental health issues or drug and alcohol addictions, young people visiting to get support to find work, young people looking for someone to help them because they’re homeless or because their family is falling apart, young people needing some very specific attention and support because they have experienced domestic violence or physical or sexual abuse, and young people who are going through issues related to bullying.
We can literally never guess from day to day what we’re going to see, or what sort of support we’re going to be asked to give.
Our role in all of that has many parts, from placing a young person into a program, negotiating additional support for them, sometimes just listening, other times arranging specialist counselling for them or putting them into intensive case management. Through all of this we support them to build resilience, look at their life in an objective way so they can develop a level of independence, build networks for them, and create pathways and options for them that will help them move forward in their life. All of that can take time. Once a young person overcomes one barrier in their life and their head is clearer, they may realise they need help with something else and we start the process again. Life is a journey, and sometimes you can’t see the way forward until a few of the obstacles are removed.
It’s important to note that we don’t do this work alone. We believe that a large part of our role is to also walk alongside government, schools, relevant government agencies, other community and youth organisations, medical practitioners and businesses to ensure young people have the best shot at life that they can have, regardless of their situation or circumstance.
To that end we work in partnership with the State Government of Queensland, Moreton Bay Regional Council, the Federal Government, other local service providers (like our friends at the PCYC, Chameleon House and Worklinks), parents and friends, and businesses.
We need to make special mention of our local government (Moreton Bay Regional Council) and the State of Government of Queensland who together provide more than 95% of our funding dollars.
Our Opening Hours
Monday from 8:30am to 5pm. Every second Monday we run a PARENTS SUPPORT GROUP from 6:30pm to 8:30pm.
Tuesday from 8:30am to 5pm.
Wednesday from 8:30am through to between 9pm and 10pm, but the last four or five hours are dedicated to a free legal advice service run by the Moreton Bay Community Legal Service.
Thursday from 8:30am to 5pm.
Friday from 8:30am to between 10 and 11pm. From 5pm until late we run our SAFE PLACES Project.
Do we open of a weekend? Sometimes. We don’t open up every Saturday or Sunday… yet. It’s one of our goals, but not something we can afford to do right now. Right now our main priority is to make sure we have the right staff to support our kids and that takes time and it does take money and that money issue means that for now we’re primarily open Monday to Friday.
Why does it take money? Well, Youth Workers and Social Workers are actually highly trained professionals with degrees in Social Work or Diplomas in Youth Work or qualifications in Community Work. Most of us also have years of experience working in the industry. These two things are important, because Youth Workers literally deal with people’s lives on a daily basis and that is a huge honour – and it’s a huge responsibility.
We take our duty of care to our clients very seriously, and do our best to guarantee our staff are as qualified as they can be.
The Youth Space accepts student placements from a number of different Universities. We’ve worked closely with Griffith University, the Australian Catholic University and the Queensland University of Technology and have always been very impressed with the quality of student they have provided to us.
Youth Work is a very difficult and emotionally challenging career.
Unfortunately Youth Work has a high burn out rate. That’s because sometimes we’re exposed to some of the most horrific situations you can imagine. Not only is the possibility of being physically harmed by a client always present, we often work with the survivors of sexual assault and child abuse, and we do a lot of work with young people who have tried drugs and as a result had some level of psychotic break. Supporting a child sitting in a hospital screaming because they have had a psychotic-break while waiting for a psychologists to turn up and do a mental health assessment is a very draining and heart-breaking experience. Youth Workers need to be able to process that, debrief appropriately over it and go to work the next day and keep on doing the work no matter what is thrown at us.
So, if you’re considering a career in our industry, it’s important that you realise it’s not all fun and games. It’s a lot of training, a lot of collecting statistics and doing reports and writing grant applications, and it comes with a lot of emotional and sometimes physical challenges.
We can’t speak for every Youth Worker, Youth Centre or Youth Program, we can just speak to the work we do and for the 11 years of our operations (as of 2013) these challenges have been an almost daily occurrence.
If you’re a student, and you want to be placed at our organisation, you are welcome to approach your University or TAFE and ask for their relevant people to speak with our CEO about the possibility. We’ll interview you and see where that leads.
It’s important to note that we prefer students who are able to give us a decent amount of time. We are serious in investing in the future of our industry, so we usually choose students who can give us at least eight weeks of time because anything shorter isn’t going to give anyone a realistic understanding of our industry.
Do we accept volunteers? Not any more. We have on and off over the years, but we have made the very difficult decision to say no to volunteer requests for now and the foreseeable future.
Why? Well, a volunteer deserves a lot of attention and support, especially in a place as dynamic and unpredictable as a Youth Centre where we are frequently encountering young people with some pretty extreme behaviours and issues. Unfortunately, our team doesn’t have the capacity to support volunteers at this time. That makes us pretty sad, because volunteers are an amazing resource and an important part of our industry, but we’re not one of the big state wide or national community organisations that can set aside staff to train and supervise volunteers. We’ve got a great sized staff team but everyone of them is doing the work of at least two people because the simple reality of our industry is there is always need. People are going through hard times – particularly now, and that is certainly being reflected in our day to day business. We’ve decided to dedicate every second of our day to addressing that need and it doesn’t leave us much time for anything else. We feel that is the most responsible use of the money we are awarded to do the work we do.
If you are looking to volunteer somewhere and need some help with that, we know some of those big orgs really well. We work with many of them and are happy to approach them on your behalf so you can get the volunteer opportunity you’re looking for.
The Youth Space’s Rules
It’s really important we create as safe an environment as is possible so that the people who need our help can come here and get it. To do that, you need rules. We’ve put together a very simple list that we think is fair:
- No Violence of any kind.
- Respect each other, the staff, the general public accessing our building… and our actual building.
- Don’t bring alcohol or drugs to the Youth Space. We have a zero-tolerance policy regarding drugs and alcohol.
- No Racism, Sexism or Homophobia. You’ve got better things to do with your time than hate on people.
- No Stealing. We’re a charity. We work hard to get the things we need to deliver our services.
We’ll only ever call the Police or some other authority if we have to, but we will call them if we feel we need to keep you or other young people safe, or if we feel we need to keep the general public safe. If we’re going to call the Police we’ll always do our best to tell you first. We want to give you a chance to obey our rules, and we’d rather chat to you than have to divert Police resources.
By law, we are required to call the Police or other authorities in certain situations. In the interests of being open and up front about those situations, we will notify authorities if:
- You seriously threaten to harm someone.
- You seriously threaten to harm yourself.
- You assault somebody on site.
- You disclose a serious intention to commit a crime.
- You report to us that you are being harmed by someone.
- You vandelise our building or steal something.
- You bring drugs or alcohol to the building and refuse to move on.
- You engage in a drug deal on site, in our grounds, or at the skate park.
Some of Our Supporters
Last but not least, we work closely with three other youth service providers in our community – who we are HUGE fans of. The always amazing Chameleon Housing, Accommodation and Welfare Service, the eternally incredible Redcliffe PCYC and last but not least the absolutely fantastic Worklinks crew. Together, our four organisations try to do everything we can to cover every need the young people of the Redcliffe Peninsula have.
Other close friends of our service are the Child Protection and Investigation Unit and Redcliffe Police, Centrelink, The Hothouse (a youth drug and alcohol support service here in Redcliffe), the Our Village Foundation, the Queensland Government, the Child and Youth Mental Health Service, Redcliffe Hospital, Moreton Bay Regional Council, Redcliffe State High School, Clontarf Beach State High School, the Trade College in Scarborough, Mueller College, Grace Lutheran College, Cascade Place (the Cerebral Palsy League of Queensland), MW Training, HOPE Centre, Churches of Christ Queensland, Clontarf Baptist Church, Redcliffe Uniting Church, Rotary Sunrise, the Redcliffe Chamber of Commerce and lots of different local businesses. If we’ve forgotten anyone, let us know and we’ll make sure we include you on the list!
We’re also a proud founding member of the CAG – which is short for the Moreton Bay Region’s Collaborative Action Group. It includes representatives from every major youth service provider in the region and we all meet together monthly to look at the issues facing our region and plan best responses for both the young people of our region and the wider community of Moreton Bay.
The CAG is made up of:
- Deception Bay Community Youth Programs;
– Chameleon Housing, Accommodation and Welfare Service;
– Redcliffe PCYC;
– Worklinks Incorporated;
– Youth Outreach Service (YOS);
– Intercept Youth and Family Services;
– Integrated Family and Youth Services;
– Little ol’ us!
We also participate in the CPLAN, an initiative of the Youth Affairs Network of Queensland. CPLAN stands for Communities of Practice Leaders Action Network. The CPLAN is about strengthening our sector and each other. One of the first initiatives of the CPLAN we participate in has been to establish an Ethical Principles Document for the sector – which is pretty exciting. While a lot of youth organisations (including our own) have their own Ethical Principles Document, not all do and working ethically is pretty important when you’re supporting children and young people. If you want to learn more about CPLAN, we recommend you contact the Youth Affairs Network of Queensland. Their website can be found at www.yanq.org.au.
That’s probably enough for now. Any other information you’d like to know, give us a call and we’ll see if we can help you out. 07 3283 8769.